Welcome Back!
I’ve spent more than 2 weeks having website issues. When DewLance switched from cpanel to a different system, webmail was no longer usable (gives and error that PHP needs to be atleast 7.3, even if you have it higher) and I couldn’t use Fileazilla (my preferred FTP program — it would say retriving files, then error to saying there was inactivity for 20 seconds). I had support tickets in, but DewLance would not address my issue (they ignored the email issue and just said for ftp for hostname use evo.decentserver.com — which I had previously told them did not work)
Anyways, I started looking into a new host because I was fed up (also, I had made my sister an email on my website, and since you couldn’t access email, she had no access to it and she uses it for Instagram), after no reply what-so-ever, for over 10 days (the previous time took 8, yet support is supposed to be 24/7), I started migrating to a new host, so we’ll see how happy I’ll be there.
I register my domain name with NameCheap, so I looked into them for hosting. Initial year is cheaper than I paid DewLance, though renewals is a little more, but it’s Cpanel (which I like) and so far (officially ALL migrated, even with the emails) so very good.
NameCheap did 99% of the migration for me, so there are a few WP plugins I didn’t have before, but my pages/posts/photos/themes are all there!